Refund and Returns Policy

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at {email address} and send your item to: {physical address}.Overview

Our refund and returns policy on SheShed Tee's is 7 days. If 7 days have passed since your purchase, we can’t offer you a full refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Perishable goods such as food, coffee cannot be returned.

Additional non-returnable items:

• Gift cards
• Commissioned art
• Consignment Art - you will need to contact the artist directly

To complete your return, we require a receipt or proof of purchase.

There are certain situations where only partial refunds are granted:

• Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
• Any item that is returned more than 30 days after delivery

Refunds on purchases or workshops

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at {email address}.

Sale items

Only regular priced items may be refunded. Sale items cannot be refunded.

Refunds on workshops

As all products are purchased based on the numbers of bookings we do not offer refunds.
However, if the workshop is one run by SheShed and not a 3rd party workshop host we will credit your payment toward another workshop of the same. Please check the cancellation policy with the provider you booked with if cancelling within 72 hours of the workshop start time.

if the workshop is one run by SheShed & you do not cancel with at least 72 hours notice period you will lose any payments you have already made. You may transfer your ticket within the 72 hour period to another person, this is helpful to us as the SheShed has limited spaces in both the workshop and in the upper room, and workshops in our space tend to sell out.

If you choose not to show for whatever reason, you also forfeit your ticket. and all monies paid.

Exchanges on tshirts

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at {email address} and send your item to: {physical address}.

Shipping returns

To return your product, you should mail your product to: {physical address}.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

Need help?

Contact us at {email} for questions related to refunds and returns.